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Although we strive for perfection, we are human and sometimes the wrong items are shipped from our warehouses. We are so sorry for any inconvenience this has caused and our customer service team is here to help make things right. Please contact our customer service team via phone, email, or our contact us page, so that they can work to get you your goods as soon as possible.
We are so sorry to hear that your order arrived in less than pristine condition! Please let us make it right. Our customer service team will be more than happy to assist with processing a replacement order or issuing a refund. You may contact our customer service team here or through our "help" button below.
Returns are accepted for all items except the custom made ones, within 30 days of purchase. Please visit our returns page to initiate the returns process.
We do not offer exchanges at this time. If you’d like to make an exchange, simply return the unused goods back to us using our returns page and make a new purchase for the item or items you want through our site.
We begin processing orders as soon as they are placed, for this reason we are unable to cancel or make changes to orders. Returns can be initiated through our returns page. For custom made products we do not accept changes or returns.
We know you can't wait to receive your order, which is why we will be sure to notify you when your order ships via email. You can also see the current status of your order here.
Due to carrier delays, please allow up to 3business days for your order to be delivered via our standard shipping method.
Wecurrently accepts Visa, MasterCard and American Express. For orders in Greece we offer the option "Cash on delivery"
We have you covered! We will email you as items in your order ship, or if there are updates on the status of your order.